My stay at Reserva Ecologica Hacienda Cancun was pretty solid, with the lush surroundings and unique atmosphere being real highlights. However, I did find some aspects, like the dining options, could use a bit more variety. Overall, it was a charming experience but not without its hiccups.
Rooms
7.0
The rooms were spacious and comfortable, with a nice rustic touch that made it feel cozy. The decor really added to the vibe, though it could use some updates.
Service
6.0
Service was generally friendly and helpful. I appreciated the staff's willingness to assist, but sometimes it felt a little slow, especially during peak times.
Location
8.0
The location is perfect, surrounded by nature and close enough to the beach. I loved being away from the hustle, though it might be a bit far for those wanting to hit the nightlife.
Dining
6.0
The dining experience had some tasty options, but I was hoping for a bit more selection. The cream cakes were a highlight, though!
Facilities
7.0
The facilities were decent with things like laundry and tours available. I did think the wedding services were a nice touch, adding to the overall charm.
Andrea
United States,
February
2025
6.8/10
My stay at Reserva Ecologica Hacienda Cancun was refreshing, thanks to its beautiful natural surroundings. The service was friendly and attentive, although the room could have used a bit of an update. Dining options were varied, with local flavors that I really enjoyed, particularly the fresh seafood. Overall, it felt like a mix of nature and comfort, even if some aspects need improvement.
Rooms
6.0
The room was spacious and comfortable, but the decor felt a bit dated.
Service
8.0
Staff were welcoming and willing to help with anything I needed, making my experience pleasant.
Location
9.0
The location surrounded by nature was a huge plus, providing a peaceful retreat.
Dining
7.0
I appreciated the variety of dining options, especially the delicious local cuisine like ceviche.
Facilities
6.0
The wedding services and other facilities like laundry and tours were available, but I didn't use them much during my stay.
Andrew
United States,
February
2025
5.2/10
My stay at Reserva Ecologica Hacienda Cancun was quite nice. The peaceful surroundings were a big plus, but I did encounter a few hiccups with service. Overall, it's a great choice for a unique experience in nature.
Rooms
7.0
The room was spacious and beautifully designed, offering a stunning view of the lush greenery outside. However, I felt that a few amenities could use some updating.
Service
6.0
The staff were welcoming and attentive, though there were moments when they seemed overwhelmed, leading to slower service at times.
Location
8.0
Located in a tranquil area, the resort is a short drive from the hustle and bustle of Cancun, which I found refreshing. yet it can be a bit tricky to find on the first visit.
Dining
7.0
I enjoyed the dining options, especially the fresh sashimi, which was a highlight of my meals there. Still, the menu could benefit from a bit more variety.
Facilities
6.0
The facilities were well-maintained, and I appreciated the tours/ticket assistance, which helped me explore the area. However, the laundry service took longer than expected.
Michelle
United States,
February
2025
6.8/10
My stay at Reserva Ecologica Hacienda Cancun was a mixed experience. The serene atmosphere was perfect for relaxation, yet the dining options didn't fully meet my expectations. The staff was accommodating and helpful, but I found the facilities to be somewhat limited.
Rooms
8.0
The room was spacious and beautifully designed, creating a cozy and inviting atmosphere. I particularly enjoyed the natural decor that complemented the surrounding landscape.
Service
9.0
The staff provided friendly and attentive service, always ready to assist with any requests I had during my stay. It made me feel welcome and valued.
Location
9.0
Situated in a tranquil area of Cancun, the location was ideal for those seeking peace away from the hustle and bustle of the main tourist spots. It was a perfect retreat.
Dining
6.0
While the food was decent, I expected a wider range of options beyond the signature cured meats available. This area could use some improvement to enhance the overall experience.
Facilities
7.0
The facilities offered included helpful services like wedding assistance and tours, but I felt there could be more amenities available for guests to enjoy.
Jerry
United States,
November
2024
6.4/10
I had a wonderful time at Reserva Ecologica Hacienda Cancun. The rooms were comfortable and spacious, but I found the bathroom facilities could use some updating. The service was attentive, making my stay even more enjoyable. The location offered a gorgeous natural setting, yet it was a bit far from the main attractions in Cancun.
Rooms
7.0
My room was beautifully decorated and spacious, but it needed some renovations in the bathroom area.
Service
8.0
The staff was friendly and attentive, making sure I had everything I needed during my stay.
Location
6.0
Surrounded by nature, the location was peaceful and quiet, though a bit distant from the main tourist spots.
Dining
8.0
I enjoyed the homemade Majorcan products at the dining area, which added a unique touch to my meals.
Facilities
6.0
The available facilities, including wedding services and paid airport shuttles, were useful, but I would have liked to see more leisure options.
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